Balance, top-ups & withdrawals
How money gets into your account, where it sits, how it moves between pools, and how it comes back out.
One balance, named buckets#
Your company holds one prepaid USD balance. Different jobs hold different slices of it, and the console always names which slice a figure is:
| Bucket | Filled by | Spent by |
|---|---|---|
| Spendable | Top-ups, money returned from a pool or float, claimed earnings | Moving money into a pool or float; withdrawing |
| Payments pool | Add to pool (from spendable); relisted stock that sells | Buying items from your users on your own funding |
| Payouts float | Add to float (from spendable) | Payout orders |
| Claimable | Payments MM2Empire funded, the moment the item moves | Claim, which moves it to spendable |
Adding funds#
Money credits at par: what you put in is what you can spend. Two rails, both from the Add funds dialog:
| Rail | Amounts | Notes |
|---|---|---|
| Crypto | Any amount above the minimum, no ceiling | We generate a deposit address for the currency you pick; the balance updates once the network confirms. A small processing fee is shown before you send. This is the rail that funds a real float. |
| Card, Apple Pay, Cash App | Fixed tiers, capped per charge | Priced above the credit because of the card surcharge, so they suit topping up rather than funding a float. You finish on our payment provider's page; card details never reach us. |
Our staff can also credit or debit your balance directly against a wire or an invoice; those movements appear in Transactions with the note they were made with.
Moving money between buckets#
- Add to pool / Return to balance on the Payments page, and Add to float / Take money out on the Payouts page, move money between spendable and that product's bucket. Nothing is spent by a move and it can be reversed any time.
- Claim on the Payments page sweeps everything MM2Empire has credited you into spendable. Once every 15 minutes, owners only.
- Every move is announced to your Discord channel if you have connected one, with the balance after.
Withdrawing#
An owner can send unspent spendable balance back out to a crypto address from the Withdraw dialog: pick the asset and its network, enter the address, confirm. The dialog shows the estimated network fee and your balance after. A payout to the wrong network cannot be recovered, so the address is checked against the network you chose and confirmed once more before it is sent.
Money in a pool or a float has to be returned to spendable first; money waiting to be claimed has to be claimed first.
Statements#
The Transactions page is your statement: every posted movement on the wallet, whatever put it there, with the description, your reference where there was one, and the balance after. It includes staff adjustments, deposits, withdrawals, pool moves and claims. The per-product pages carry the product-level feeds (payments taken, payout orders).